The stress and coping of Israeli emergency room social workers following terrorist attacks. Researchers from The University of Haifa School of Social Work in Israel analyzed the emotional responses of 38 Israeli hospital social workers to working with civilian casualties from terrorist violence. Three themes emerged in this qualitative study that defined how these emergency room social workers found stepping stones toward resuming and maintaining their professional performance:
(a) Restoring the lost sense of personal security;
(b) Meeting the families'' pain and responding to it, and
(c) Disconnecting emotionally in the service of the professional self.

Citation: Somer E, Buchbinder E, Peled-Avram M, Ben-Yizhack Y.The stress and coping of Israeli emergency room social workers following terrorist attacks. Qualitative Health Research. 2004 Oct;14 (8): pages 1077-93.