The Unique & Successful Connor Integrative Health Network at University Hospitals Is Not Your Typical Anything
A new hospital department of Integrative Medicine can be vulnerable to becoming siloed and separate from general patient care.
The genius of the Connor Integrative Network (CIHN) at University Hospitals of Cleveland is that, as a network, it can be everywhere, seamlessly woven into the fabric of everyday patient and employee care.
Champions of Whole Health Care are either recruited from specialties at the hospital or are hired outright. They are first-rate providers, chosen for their expertise, skill, commitment, and compassion.
One of the more innovative and cost-effective decisions CIHN made early on was to adopt a guided imagery page with streamed meditations to help both staff and patients looking for help with myriad conditions, or just looking to improve quality of life and wellness.
Since the Network has been in place, patient satisfaction – always strong at UH – has increased.
The Network, the creation of Francoise Adan MD, with full support from CEO, Tom Zenty, offers a marvelous cornucopia of services that include Guided Imagery, Acupuncture, Chiropractic, Osteopathy, Massage Therapy, Meditation (including Mindfulness), Yoga Therapy, Naturopathic Consultation, and much more.
These integrative practices serve patients seeking help for all the things people turn to the hospital for: anxiety, chronic pain, digestive problems, arthritis, diabetes, insomnia, hypertension, fertility, respiratory challenges – you get the picture. And it’s all baked in and accessible through standard care.
One of the more innovative and cost-effective decisions CIHN made early on was to adopt a guided imagery page with streamed meditations to help both staff and patients with all those conditions, or looking to improve their quality of life and wellness.
The page features foremost leaders in the mind-body field and is available 24/7. Employees and patients can access the link from a smartphone or any computer or playing device, whenever and wherever there’s a need for calming down, tuning up, or just refreshing mind, body & spirit.
A recent innovation involved adding several brief guided meditations (5 minutes or less), for before a dicey meeting or a scary procedure.
Connor’s page looks like this:
We meet with CIHN regularly to share their backend stats – user data and preferences – and tweak the next iteration accordingly. It builds and changes organically. The page has gotten a lot of use and now is getting even more, thanks to the QR Codes left in waiting rooms or posted on boards.
So, here’s to Connor Integrative Network for their creative solutions and deep commitment to exceptional, whole-person care. It’s been a real pleasure working with them!