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Terms & Conditions

Billing Terms

For purchases made via, we accept the following payment options: VISA, MasterCard, American Express or Discover.  We also accept PayPal.  Please call us at (800) 654-5126 Ext 1 with any questions.


We ship primarily via USPS or UPS, and the shipping rate is calculated during checkout based on the destination and weight of the package.  Expedited shipping is available at an additional cost. 


Return Policy

    • Our return policy is within 30 days of shipment; however several types of goods are exempt from being returned. Returns are NOT accepted on MP3 downloads, aromatherapy, or any fabric items, nor gift cards. To be eligible for a return, your item must be in saleable condition. To complete your return, we require a copy of the order confirmation or packing slip.  If beyond 30 days of shipment, we cannot offer you a refund.

Return shipping

    • To return your product, you should call (800) 654-5126 Ext 1
      . Health Journeys is not responsible for shipping costs so please send your item however you deem necessary, although we do suggest in a trackable method.  You will not receive a refund on an item we do not receive back.


    • Once your return is received and inspected, your refund will be processed, and a credit will automatically be applied to your original method of payment.






United States | Headquarters
Hay House, Inc.
P.O. Box 5100
Carlsbad, California 92018-5100


(800) 654-5126 Ext 1 (United States & Canada)
(760) 431-7695 Ext 1 (International)
Fax: (800) 650-5115


Our Customer Care team is happy to assist you during our normal business hours.


Monday-Friday, 7:00 am - 5:30 pm PST/PDT


665 Broadway
Suite 1200
New York, New York, 10012
(646) 484-4950
Fax: (646) 484-4956
Monday-Friday, 9:00 am — 5:00 pm EST

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